We are now proudly a member of the UK’s number one way to find trusted tradespeople, Checkatrade! As the UK’s leading Locksmith community, we continually strive for excellence as we set the standards for the industry, and being a Checkatrade member is a further commitment to our high standards of practise.
What is Checkatrade?
Checkatrade is the ultimate place for customers to find professional, reliable, and trustworthy tradespeople, with their list of certified members ranging from builders to plumbers to Locksmiths to gardeners. They offer a partnership between members and customers, where only the best businesses are connected to customers to ensure excellent products and customer service.
All members need to adhere to ‘The Checkatrade Standard’ where seven detailed guidelines are laid out, providing best practices for everything from health and safety to resolving issues. Compliance with these guidelines ensures that all members are up to scratch and customers receive only the best experience.
Checkatrade also provides customers a platform to leave detailed and informed reviews about businesses, to share their experiences with other would-be customers and to ensure the real gems of the industry shine through.
Why Have We Become Checkatrade Members?
From the outset, Keytek® Locksmiths has been committed to providing customers with experienced, professional, and trustworthy Locksmiths and we believe Checkatrade matches us in this vision.
We, as a leader in the industry, are committed to the further education and expertise of all Locksmiths to ensure that all customers receive only the best Locksmith services. We feel our partnership with Checkatrade ensures that customers can be assured of the excellence that we, as experts, provide. To become a member, we had to meet a specific criterion with our qualifications, insurance references, and code of ethics vetted rigorously by Checkatrade experts to confirm our high code of conduct already in place.
Receiving Customer Feedback Through Checkatrade
All Keytek® Locksmiths adhere to a professional code of conduct where feedback plays an important role. We strongly believe that customer feedback is an essential part of maintaining our high standards of conduct, and now that we are a member of Checkatrade, it has opened another platform where customers can share their experiences with us, and we can continually self-assess to ensure service excellence.
What Does this Mean for Keytek® Customers
Our membership with Checkatrade ensures that all Keytek® customers, past, present, and future, will not only continue to receive excellent customer service, but will also be offered even more avenues for feedback so that we can continue to improve and adapt our services.
We strive to consistently raise our already high standards and to further promote the confidence that customers can have in their home security and the standards of the Locksmiths they are calling out.
Locksmiths are often called out in times of crisis and stress, and ensuring professionalism and expertise from all Locksmiths in the industry through partnership with external moderators only raises the bar for the industry as a whole. We believe our partnership with Checkatrade will not only be hugely successful for both customers and our Locksmiths but also for the entire industry.
Regulating the Industry
Unfortunately, as an unregulated industry, there are many rogue Locksmiths out there that don’t offer the professionalism and standards of practise that we would expect from our Locksmiths. This can lead to over pricing, lower standards of practice, and no accountability for poor services.
This can understandably cause potential customers to be wary when booking with a locksmith, so our partnership with a recognised regulator such as Checkatrade, we hope, will only increase customer confidence.
Our Page on Checkatrade!
Since joining Checkatrade in 2018, we have received over 700 customer reviews! We demonstrate why we are one of the UK’s leading companies in this industry with an average score of 9.68/10 over the last 12 months.
To learn more about Keytek Locksmiths, visit our page on Checkatrade!